Candicabz Casino prioritises player wellbeing alongside entertainment. The platform implements comprehensive responsible gambling measures to ensure gaming remains a positive leisure activity rather than a source of harm.
Our Commitment
Responsible gambling sits at the core of operations. The casino provides tools, information, and support to help players maintain control over their gaming activities. All features described here are available free of charge to every registered member.
Self-Assessment Questions
Consider these questions honestly to evaluate your gaming habits:
- Do you spend more time or money gambling than intended?
- Have you borrowed money or sold possessions to gamble?
- Has gambling caused problems in your relationships or work?
- Do you feel restless or irritable when trying to reduce gambling?
- Do you gamble to escape problems or relieve negative feelings?
Answering yes to any of these may indicate problematic gambling patterns requiring attention.
Available Control Tools
Deposit Limits
Set daily, weekly, or monthly caps on deposits. Once reached, no further deposits are accepted until the period resets. Limits can be decreased immediately but require a cooling-off period to increase.
| Limit Type | Minimum | Maximum | Change Cooldown |
|---|---|---|---|
| Daily | €10 | Custom | 24 hours (increase) |
| Weekly | €50 | Custom | 7 days (increase) |
| Monthly | €100 | Custom | 30 days (increase) |
Loss Limits
Separate from deposit limits, loss limits cap the amount that can be lost within specified timeframes. When the limit triggers, wagering pauses until the period expires.
Session Time Limits
Configure reminders that notify you after specific periods of continuous play. Options include:
- 30-minute alerts
- 1-hour alerts
- Custom duration alerts
These prompts encourage breaks and reflection on gaming duration.
Reality Checks
Pop-up notifications display:
- Current session duration
- Net win/loss for the session
- Option to continue or exit
These appear at intervals you choose, providing regular opportunities to assess your activity.
Self-Exclusion Options
Cooling-Off Period
Temporary breaks lasting 24 hours, 7 days, or 30 days. During this time, account access is blocked, and marketing communications cease. The account reactivates automatically when the period ends.
Long-Term Self-Exclusion
For players requiring extended breaks, exclusion periods of 6 months, 1 year, or permanent closure are available. Permanent exclusions cannot be reversed, and the casino retains data to prevent future account creation.
Underage Gambling Prevention
The platform strictly prohibits participation by anyone under 18 years of age. Verification processes include:
- ID document checks during registration
- Additional verification before first withdrawal
- Random spot checks on suspicious accounts
- Staff training on age verification procedures
Problem Gambling Support Resources
Professional help is available through these organisations:
GamCare
- Helpline: 0808 8020 133
- Email: support@gamcare.org.uk
- Services: Counselling, support groups, online chat
Gamblers Anonymous
- Support: Peer support meetings worldwide
- Format: 12-step programme for recovery
BeGambleAware
- Website: begambleaware.org
- Services: Information, advice, support connections
Signs of Problem Gambling
Watch for these warning signs in yourself or others:
- Preoccupation with gambling thoughts
- Needing to gamble with increasing amounts
- Failed attempts to control or stop gambling
- Gambling when feeling distressed
- Chasing losses with more gambling
- Lying about gambling extent
- Risking significant relationships or opportunities
- Relying on others for gambling funds
Tips for Healthy Gaming
- Set Budgets - Decide spending limits before playing
- Track Time - Use session alerts to monitor duration
- Never Chase Losses - Accept losses as the cost of entertainment
- Balance Activities - Maintain other hobbies and social connections
- Avoid Emotional Gambling - Skip sessions when upset or stressed
- Understand the Odds - Accept that the house maintains an edge
Contact Support
The support team assists with any responsible gambling concerns. Reach out anytime for help with:
- Activating control tools
- Understanding your gaming patterns
- Arranging self-exclusion
- Connecting with support organisations
Gambling should be entertaining, not stressful. If it stops being fun, stop playing and seek support.
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